Getting Started
Using Blackboard at Sul Ross


Preparing Yourself for Blackboard

Attendance Policy 

The following is an exerpt from the Sul Ross State University Distance Learning Handbook:


Students are expected to respect their classmates' and instructors' privacy and the work or comments they produce. All assignments you submit or tests you take must be your own work unless your instructor has requested that you work in groups. You may not submit work that is plagiarized or violates copyright laws. It is also your responsibility to respect copyright protection of licensed computer software.

If you are taking a distance education course from a remote site, please remember that you are guests on the remote site campus. The facilities, equipment, staff, and materials at that site are neither the property nor employees of Sul Ross State University. Please treat the site respectfully and be responsible in caring for the site that we have been allowed to use. Absence policies in effect for on-campus, traditional classroom instruction courses also apply to students enrolled in distance education courses, including Web-based and ITV courses.

The University allows a maximum of 20% absences in a course before an instructor may drop a student for excessive absences. In Web courses, this policy is interpreted as not participating for more than 3 weeks in a long semester, 1 week in a summer session, or 3 days in the midwinter session. Any student dropped for non-participation will receive an F in the course dropped. Inactivity may include the following:

• Not logging on to the course

• Not submitting assignments

• Not participating in scheduled activities

• Not communicating with the instructor by phone or email, and/or

• Not following the instructor's participation guidelines stated in the syllabus

Accessing Blackboard / Banner / Sul Ross Email


Using Blackboard

Successful Online Learning

Online learning requires that students have a certain level of computer skills. Taking an online course can be very convenient, because you can manage your schedule, but it is NOT easier. It requires a different set of skills, some of which are self-discipline, ability to work independently and in groups at a distance, and ability to plan and manage your time. You must plan on spending 1 to 3 hours per credit hour per week on course work in an online course.

Technology does not always work correctly and there are many potential points of failure --your computer, your internet service provider, the University network or server, the University internet service provider. Do not wait until the last minute to submit course work. It is best to submit work during hours when technical support is availabe and there is still time to work around any tecnology failures. A technology failure is not always an acceptable excuse for late or missing assignments.

Recommended minimum skills for student taking online classes:

Computer Word-Processing Email Internet
  • Write down and understand your computer type (i.e. PC); hard disk size (in MB), memory (RAM), and software programs.
  • Organize files, rename files, navigate (locate) programs and files, open and close files from the Internet or CD-ROM.
  • Perform routine maintenance on your computer such as updating and running anti-virus and spyware removal software weekly.
  • Select and open a current word-processing program (such as Microsoft Word 98 or newer or a compatible processor that can save in .doc format – Microsoft Word format).
  • Create and format paragraphs and documents, cut and paste text, and change fonts.
  • Name and save documents as files. Save files in different formats such as .doc and .rtf.
  • Send and receive email messages using the online course email tool.
  • Attach files to email and open email attachments.
  • Type in URLs and navigate to specific websites. Move backward and forward to websites, use links, scroll bars, bookmarks, and refresh tools.
  • Use search engines, such as Google, Yahoo!, AltaVista, and others. Identify sites with relevant information and bookmark those sites.
  • Create and organize bookmarks.
  • Maintain recent versions of Web browser by down-loading latest versions from the Web. Activate certain features of your browser such as "cookies" and Java Script.




Preparing Your Computer for Blackboard



Setting Up your Computer for Blackboard

Mozilla Firefox

1. Open Firefox and select Tools - Options.

2. Click onto Privacy.

3. Check "Accept Cookies from Sites."

4. Click OK.

Internet Explorer

1. Open Internet Explorer and select Tools - Internet Options.

2. Select the Privacy Tab.

3. Using the sliding bar, slide the bar down to that the cookie settings are Medium or lower.

4. Click OK.


Other browsers, such as AOL or Opera, may function but are not officially supported by Blackboard. AOL users should consider minimizing the AOL browser and use Internet Explorer or Netscape instead.

Supported Browsers for Blackboard 8

For the latest information on supported browsers, check the Blackboard website.

Browser Plug-ins

Here are links to the most popular browser plug-ins. Check with your instructor on which ones you will need for your course.

General Technology help






Contact Information

Contact your professor for questions regarding course content. For technical issues contact the OIT Help Desk.


SRSU Blackboard Support Contact Information

If you are experiencing trouble with any area of Blackboard, you can contact the OIT Helpdesk for help.
The OIT Helpdesk is available any time, day or night, seven days of the week.

Tim Parsons, Alpine-RGC Blackboard Support
Phone: (432) 837-8668

Sandy Bogus, Graduate Online Course Support
Phone: (432) 837-8523

John Rayburn, Alpine-RGC Blackboard System Admin and Support
E-Mail: jrayburn@sulross
Phone: (432) 837-8708

Letitia Wetterauer, Weekend Blackboard Support
Phone: (830) 703-4823

Mark Land, RGC Blackboard Support (Del Rio)
Phone: (830) 703-4818


Student Services and Tools

How to Save Word Processing Documents

If your instructor requires word processed documents to be saved as rich text format (.rtf) in order to bypass the need for everyone to have the same word processing software, or if you want to save your MS Word 2007 document (.docx) as an MS Word 2003 document (.doc) click here and follow these instructions.

Disabilities Services

Students requiring disabilities services must submit a request each semester to the Disabilities office located in UC 211 Currently, I am handling Disabilities Services and I'm available for appointment or walk ins on Tuesdays and Thursdays. Please call my office if you have any questions. 

Dean Liz Garcia


Student Support Services

Student Support Services is designed to increase the academic performance, retention rates and graduation rates of 160 program participants. The U.S. Department of Education-funded program offers academic advising, career/major counseling, personal support, classroom instruction, academic support programs, computer training, financial aid counseling and social/cultural activities.

 Writing Center

The Writing Center is able to assist you with writing assignments and documentation questions for MLA, APA, Chicago, and Turabian styles.

The Writing Center WILL

The tutors will NOT

We offer assistance in finding ways to improve your writing. So please contact Susan or Paul.
Phone: 837-8270

   Susan Spring

           Mon – Fri 9:00 a.m. – 1:00 p.m.

     Paul Slocumb

            Mon – Thurs 12:00 p.m. – 5:00 p.m.




Library WebCat Catalog and Research Databases

Use WebCat to discover what books, media, reserves and periodicals the library owns and what is in the collections of the Archives of the Big Bend. Use the Library's research databases to find articles in periodicals.

Quick Video Tutorial on Accessing and Using the Resources on the Library Website


 Hyperlink to Flash Card Activity